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Product
Last Chance Sale Update

Good morning.

Here is a quick update on the coupon codes I mentioned earlier. After going through all the options, and looking at which option would be the best experience for everyone, a single code is the best choice.

Here's what you need to know (Please Read):

  • One shared code for all advocates - LASTCHANCESALE
  • Each advocate can only use the code one time
  • The code expires on September 30, 2025 at 11:59 PM Pacific
  • You must be logged in as an advocate to use the code (no customers)
  • Maximum of 2 Impress Me Serums per advocate if you apply the code to your order
  • These products are on sale for a good reason. They expire in the next few months. Do not purchase more inventory than you can sell and use.
  • The code gives you 70% off the Last Chance items below. Please note that to make this as simple as possible, I changed the starting price of the lip balms to $5 so that with the coupon they would be $1.50 each.

This approach keeps things simple and fair for everyone. There are a few thousand pieces of each item, so it's OK if you aren't available until later today to place your order. I expect that should be fine and everyone will get what they want. Thanks for your patience as I worked on the best solution.

PRODUCTS INCLUDED IN THE FALL REDUCTION SALE with price after coupon applied

  • Best Wishes, Warmest Regards Face Mask - 1.50
  • Boo Do You Think You Are? Bath Elixir - 1.50
  • Brick House Bath Bricks - 1.50
  • Squad Ghouls Face Mask - 1.50
  • Berry Bash Lip Balm - 1.50
  • You Stole My Tart Lip Balm - 1.50
  • Coconuts About You Chunk Big Bath Bar - 1.80
  • Don't Get Tide Down - 1.80
  • Jam Sesh Snarky Bar - 2.10
  • Foot Riddance Exfoliating Foot Pebble - 2.40
  • Stay Cool! Hydrating Sheet Face Mask - 2.40
  • Beach Blanket Hydrating Body Wash - 3.00
  • Cake It Easy Face Mask - 3.00
  • I've Beard Here Before Shave Gel - 3.00
  • Kale'n It Creamy Face Wash - 3.30
  • Smooth Operator Firming Body Scrub - 3.30
  • Under Control Mattifying Face Moisturizer - 3.60
  • Well Adjusted Balancing Toner - 3.60
  • Very Sleepy Big Bath Bar - 3.90
  • Don't Get "Balm" Boozled Cleansing Balm - 4.50
  • You Had Me At Aloha Shower Jelly - 6.00
  • Impress Me Intensive Face Moisturizer (limit 2) - 8.10
Product
October Surprises Are Coming

Did you notice a few things missing from the Fall Reduction Bundles list? You’re not imagining it. A few favorites are still tucked away. And October will soon be here. You might even just get a second chance at Poshy treasures you thought were gone for good.

Stay tuned—more surprises are just around the corner!
Product
Last Chance Bundles Update

Good morning.

In last night’s leadership call, we discussed several options for the Last Chance Fall Reduction sale. Our goal is simple: to give as many people as possible a fair chance to get these products before they’re gone.

Today I plan to create unique coupon codes for each Advocate. These codes will let you purchase these Last Chance items at reduced prices and also limit how much one person can buy, so more Advocates have the chance to get these products for themselves and their customers. You will receive the coupon codes in your email. The codes can only be used once and expire Sep 30th. After Sep 30th, we will re-evaluate how many of these items are left and what happens next.

Important context: this is a very selected group of products (or batches of products) that will expire soon. They are good now but may not be in a few months. That’s why we’re doing the Fall Reduction sale. Don’t stockpile two years of inventory. This is intended to help people enjoy and share these products now while they’re still available.

I’ve been watching how quickly these items have been selling, and I want to move them faster to make sure they get into hands that will use them and love them. Thank you for your cooperation, and a big thank you to your leaders who showed up and joined the process to make this happen. 🩷

Site - Bug Fix
Other Recent Site Fixes
  • Order Details now show customer email and tracking info
  • I moved the new Soapbox out of the Advocate Dashboard and to its own page temporarily. I will address the other Dashboard issues before moving forward with the Soapbox daily themes. You can see it at /soapbox.
  • Updated Team Center to show all advocates, including those who joined recently.
  • Updating Team Center filters...
  • Weekly Commissions and Mentor Bonuses are paid.
  • Installing other updates... I'll post them here when they're done.
Product
New Last Chance Bundles!

We’re making room for fresh, new Posh, which means some of your favorites are dropping to crazy-low prices for a limited time!

These goodies won’t be restocked, so now’s the time to grab them before they’re gone for good. Stock up, share with friends, and treat yourself while supplies last.

Update: I've never tried a bundle this big before (over 20 choices of products) and it was a mistake. The bundles were too big. Everyone trying to order them at the same time caused the system to slow down. So I met with leaders tonight and will have a better plan tomorrow that makes product available to everyone.

Site - Feature
NEW Posh Soapbox in the Advocate Dashboard!

I’ve added a new feature to your Advocate Dashboard: the Soapbox.

You already know Posh News is where I post official updates. But with a business that moves quickly, we needed a way to keep those updates in front of you and make space for community voices too. That’s where Soapbox comes in, because staying up-to-date is about more than just announcements.

Soapbox is a rotating feed built right into your Advocate Dashboard. You’ll see some company news, Advocate submissions, and daily themes or reminders. They're all in one place. It updates automatically, so you can check in at any time and know you’re current.

Why do we need both Posh News and the Soapbox?

  • Posh News keeps everything. You can find detailed announcements from the past at any time.
  • Soapbox changes every day. It's what’s happening right now, and a way for you to participate.

Together, they keep you informed without making you hunt for information. Check your Dashboard today and you’ll see the Soapbox already running.

Site - Feature
Get Perks Points in the Soapbox!

You can now earn Perks Points just by joining the conversation in the Soapbox!

Here’s how it works (starting this week!):

  • 0.50 Perks Points when you submit on the day’s theme (one entry per day)
  • 0.10 Perks Points for each upvote you give to another Advocate’s published submission (up to 10 votes = 1.00 Perks Points each day)
  • 5.00 in Perks Points if your submission is published

It’s simple: share your voice, support others, and watch your Perks Points add up. So, step up to the Soapbox and join the fun!

Site - Bug Fix
Tuesday AM Update

Good morning.

Here are the most recent site updates from yesterday and this morning:

  • Updated the order confirmation page that displays after an order is submitted.
  • Also updated order-confirmation and order-status (now shows tracking info correctly)
  • Fixed the issue where selecting a category filter and adding an item to the cart redirected to a black screen with json code displayed.
  • The cart icon now shows how many items are in it and the cart slides out from the right.
  • Changed wording on page when you try to open the Dashboard and you're not logged in.
  • Cleaned up the Join form to make it easier to enroll on a mobile device
  • Added Sezzle back to checkout.
Site - Feature
Monday AM Update

Good morning.

Since launching this new site just under two months ago, I’ve been pushing hard to add features because Posh should move faster and offer more than anyone else. It’s been exciting to deliver things you’ve been asking for, but I know there have also been disruptions. When checkout went down last week, it hit everyone hard. I understand that when the basics don’t feel reliable, the new fancy features don’t matter.

That’s why I took checkout back to basics last week and spent the weekend tightening the website's foundation. I made the site smoother and steadier so we can move forward with confidence. That had to come first right now, even before big priorities like commissions and pool bonuses.

A few bumpy days feel like years when I’m in the middle of fixing things on the site. I know that in a few months this time period will look much smaller in the rear-view mirror, but in the moment I take every detail seriously. I have to remind myself that what matters most is that this site opens the door to bigger opportunities for everyone. I believe in Posh, and I’m grateful that we are doing this together.

I'll be pushing code updates throughout the day, and post again either this evening or tomorrow morning on what we get to do next.

Site - Bug Fix
Site Update
I’m making improvements to the cart and header links tonight.
Site - Bug Fix
Friday Morning

Good morning.

This morning I'm working on an issue that is causing the payment block in checkout to blink. It's trying refresh to make sure it's validating your address and calculating sales tax correctly, but the interval is far too often so it looks like it's blinking. This is the most urgent item on my plate right now. Some desktop browsers are not having the issue, and a lot of orders are coming in correctly, so I will get the blinking fixed and make sure there are no issues on any device or with any browser.

Status: Patch deployed, so the blinking should not be there anymore. Testing passed on iPhone Safari and iPhone Chrome, which were reported by advocates. Also testing all other mobile browsers. Just refresh the page if you see blinking, and the fix will be applied.

Site - Bug Fix
Website Progress Report

Good morning.

We worked overnight and finally this morning we're making noticeable progress. I'll keep you updated. The checkout page is now in the testing phase. Thank you for hanging in there with us a little longer. We’re close to having this fixed.

No other part of the site was affected. This issue was isolated to the checkout page.

Site - Bug Fix
Great News!

Everything is fixed and working again for the checkout page. Give us a few minutes to clean up, but it should be good to go. Pleas be aware that as part of the repair process, I removed all of the styling that I spent so much time on. So the checkout page is back to bare bones without anything fancy. It didn't end up being part of the problem, but I wanted to make sure. So please excuse the current page. It isn't very Posh-looking and that makes me sad. But I'll make it beautiful and Poshy again soon, after I am certain that everything is running smoothly.

I also unplugged commissions points payment option for the same reason. Perks are still there, but please give me a few days before I attempt to put that back into the checkout page. I want to be very careful and deliberate. I feel like adding so many features last week was like pushing my workout a little too hard and I injured myself, so I need to recover and make a plan for what's next. I sincerely apologize for the interruption that this has caused.

While I was working with developers on resolving the checkout issue, I had another developer add sandbox tools that give me a better workflow for adding new features without interrupting the main site. It's something I started but didn't finish, and this was a great chance (and reason) to get that done.

Site - Bug Fix
Known Website Issues

No need to submit a ticket for these. They are on my list for today:

  • Adding an item to your cart sometimes loads an error. The product is still added to your cart. The error is for the page filter refreshing and should be repaired soon.
  • Status: In progress

  • The checkout repair also nuked the order confirmation page. I'll get that back soon. For the first few hours today, you might need to get your order number from the Advocate Dashboard and use the order-status and order-confirmation URLs I posted a few days ago. I'll get it reconnected so that it shows after your order is submitted.
  • Status: In progress

  • I will work on Pool Bonus for August today. I'm excited to see if we have some new Rank 10 Advocates joining that group.
  • Status: In progress

  • I am also revisiting the weekly commission run from last night. Based on feedback from a few people, I want to make sure the batch was complete. Paying you everything you earn is always my top priority, so I will make sure it's correct.
  • Status: In progress

    Stay tuned. I'll update these items.

Site - Bug Fix
Site Maintenance

Just after our leadership call last night, I started work on a payment issue we were having yesterday with our checkout page. Today I put the checkout page into maintenance mode because we're still working on it. I’ve been at it for 19 hours straight, and had help from 3 other experts so far. We haven’t solved it yet, but we will. I know that’s frustrating, and believe me, I feel it too. It will be fixed the right way so it’s reliable going forward.

Even with today’s setback, I’m really optimistic about where we’re headed together. We’ve got big things in motion and I can’t wait to share more with you soon, including the Posh Punch Card that I've been testing, some new actions for the Action Drawer, and some other fun things I have lined up for September, October, November, and December.

I also want to add that today we all need a good reminder to slow down. Take a little time for self-care, and be with the people you love. Hug your family, spend a moment with friends, and pamper yourself with something that feels good. No matter our politics or opinions, we’re all in this together.

Site - Bug Fix Site - Feature
Site Improvements Yesterday and Today

Good afternoon. Here are some recent site updates for you:

  • Recent Orders Display: the Recent Orders section of your Advocate Dashboard was showing the order total, which was confusing if you used Commissions Points for the full amount because it would show 0.00. So now it shows the Qualifying amount for each order, which is the amount that contributes to your Lifetime Sales and Rank Advancement.
  • Team Center Improvements: implemented better memory protection to prevent server issues with larger teams, added improvements to filtering options including depth, rank, and sales volume, improved performance with chunked data processing for larger team structures, and enhanced leader view capabilities for better team management. I spent some time on Team Center yesterday and have a few more items to complete here, so additional improvements are coming this week.
  • Coupon Improvements: added additional support for all coupon types, implemented a more robust testing framework for the most common types of coupons that we use (fixed amount, percentage, and free shipping), added support for cart condition coupons, added better internal tracking for user-specific coupon validation, cleaned up date-based and usage limit coupon functionality, improved error handling and user feedback for common coupon application situations. The ADVOCATE code is now fully operational for all new Advocates.
  • Posh Wallet Updates: improved balance calculation with a single source of truth for all points calculations, real-time validation syncing with better balance verification on every transaction, transaction integrity checks connected to database-level constraints that prevent data corruption, concurrent operation safety protocol that prevents race conditions in the process script, atomic transactions overhaul with all wallet transactions being fully atomic which means that deposits and withdrawals are verified through the complete process and never posted when incomplete, automatic error correction for balance discrepancies. A lot of this is under the hood, but it puts us in a position to give you the correct information more quickly.
  • Other System Reliability Improvements: added better function error handling and system stability which is very important since I'm making so many changes in such a short period of time, added better error logging and debugging capabilities to some of the high-traffic areas of the site, implemented memory usage monitoring and protection for key functions, enhanced database query optimization for better search and render performance, added transaction rollback capabilities for failed operations, improved user experience with better error messages and feedback removing silent fails and silent successes from some forms and processes.